Our Offe
We create blends inspired by brand fragrances, upholding the same high-quality standards, in order to bring our customers an affordable alternative to their favourite designer perfumes. We are in no way affiliated with the mentioned brands.
By eliminating unnecessary packaging, advertising and prestige pricing that designer brands do, we managed to focus all our efforts on the quality of the fragrance and on delivering the exact same luxury scent, for a fraction of the price. For more information about our pricing check the transparent pricing section.
This depends only on your usage habits. On average a 50ml bottle, used one time a day, lasts about 2 to 3 months
They are designed to be very long lasting, just like designer fragrances, in some cases even longer, depending on the composition.
None of our products are tested on animals. Also, all our perfumes are vegan!
Shipping
We ship anywhere in the World (expect some country or place where any anyone cannot do the delivery).
- You can change your shipping address up to one hour after placing the order. We are unable to make any changes after this time frame due to the automated nature of our fulfilment. If your package was shipped via Canada Post, UPS, or TForce, or many more you can request a redirect, although this may cause you to incur an additional fee. Dossier is not responsible for mis-delivered packages if the wrong shipping address, and we’re unable to make changes on our end.
- If you need to change a shipping address after an order has been placed, please reach out to Canada Post, UPS, or TForce or many more to facilitate your request.
- Our customer service department is available from 1 AM – 5 PM EST from Monday to Friday. If you send an email outside these hours, your request will be processed the following day.
- Standard Shipping: 10 – 12 Day – Free
- Express Shipping: 4 – 5 Day – 30$
- It is only possible to cancel your order for about one hour after the order is placed if your order has not been fulfilled yet. However, you can do it only if you contact us during business hours (Monday to Friday: 1 AM – 5 PM EST).
- If you have any concerns with your order, please contact us at mailto:info@almaktoun.com as soon as possible.
Our apologies. In a few cases, the carrier takes 3-4 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us via mailto:info@almaktoun.com, and we will investigate.
While we are not responsible for lost, held, or damaged packages, we still want you to have the best experience with us. If you have concerns, please contact us at mailto:info@almaktoun.com to explain your situation, and we’ll do our best to resolve any issues.
