Overview
At Almaktoun, we strive to deliver your orders as quickly and efficiently as possible. This shipping policy outlines our procedures and guidelines regarding order shipping.
Shipping Locations
We currently ship to addresses within the UAE and select international locations. If you have questions about shipping to your area, please contact us.
Processing Time
All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed. In such cases, we will notify you via email.
Shipping Methods and Rates
We offer various shipping options to meet your needs:
- Standard Shipping: 10 – 12 Day – Free
- Express Shipping: 4 – 5 Day – 30$
Shipping rates are calculated at checkout based on the weight of your order and the selected shipping method.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing tracking information. You can track your order status through the link provided in the email.
International Shipping
For international orders, delivery times may vary based on your location and customs processing. Additional fees, taxes, or duties may apply upon delivery, which are the responsibility of the customer.
Order Issues
If you encounter any issues with your order, such as missing items or incorrect shipments, please contact us within 5 days of receiving your order so we can assist you.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at: info@almaktoun.com
Luxurious and Captivating!
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Better Than Expected!
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